Please check the size guide before placing your order.

You can only be sure if you buy it from or at an event officially announced by us. That's the only way to guarantee it's authentic.

You can exchange your item within one week of receiving your order.

Please note that the availability of the item you want to exchange for is not guaranteed, so make sure to check if the new size you need is currently in stock online before making your request. When you send the item back, ensure that all tags are attached and it is in the same condition as when you received it.
(Please be aware that all exchanges are subject to a 100 EGP processing and handling fee)

During the sale period, any item ordered at a discounted price can only be exchanged, subject to availability, and cannot be refunded.

Unfortunately we do not offer the option to order two sizes and select only one. However, if the size doesn't fit, you can request an exchange for the correct size.

Please send an email to and someone from our team will contact you within 2 business days.